Peter Moelgaard's Blog

My Microsoft Entourage is suffering from “Database Daemon Fatal Error”…

Posted in Microsoft, Undocumentation by Peter Andreas Molgaard on June 12, 2009

Now its been two times in three days I have had to run the Database Utility which is shipped and installed together with Microsoft Office for MAC 2008.
Each time I have been forced to do so has been due to a Fatal Error (see screenshot below) in the Microsoft Database Daemon which seems to fail in keeping consistency and integrity in the database underlying Microsoft Entourage.

Database Daemon Fatal Error

The solution to solve it is pretty easy… inside the Microsoft Office directory of the local applications folder, you will find a sub-directory entitled “Office” which contains the application called “Microsoft Database Utility”. When executed the application offers you the option of rebuilding the database. Choosing this option will fix the issues while off course creating a backup in case something even more serious should fault during rebuilding. I can’t imagine what use a backup a broken database can have, but I guess its a nice gesture by the utility developers.

Anyways, should you encounter the error below, don’t dispair… make a quick search on your preferred search engine and find this blog-entry, then your problem is likely to be solved in less than half an hour.

11 Responses

Subscribe to comments with RSS.

  1. Tanya said, on July 9, 2009 at 9:51 pm

    I have a new mini mac and installed the programs. Everything works with the exception of entourage. I thought maybe I needed to reinstall everything and entourage came back up briefly, then I got this error message. I followed the instructions above and when I choose the microsoft database utility, it comes up with the same error message. Help?

  2. imagineall said, on August 7, 2009 at 6:25 pm

    Looked at Microsoft’s suggestions on how to fix this problem, and celebrated the fact that I finally switched to an iMac. Thank you Peter for your clear and simple solution: it worked like a charm in less than 5 minutes. If only the tech world were run by people like you instead of clueless and bloated corporations!

    • Peter Andreas Molgaard said, on August 9, 2009 at 7:57 am

      Thanks for your comment, I’m glad it solved your problem.

  3. Carolyn said, on August 11, 2009 at 3:16 am

    Thank you so much – very much appreciate the help provided. Immediately fixed my problem. Glad you provided such easy to follow instructions, unlike other sites I found.

  4. Joanne said, on September 18, 2009 at 4:35 pm

    Beautiful! I’ve bookmarked your site for future reference. Thank you!

  5. Natasha said, on October 23, 2009 at 9:43 pm

    Thanks so much for your help! Fixed in 3 minutes! I was so lucky to find your page.

  6. Brian said, on November 2, 2009 at 3:21 am

    Peter,

    If I bump into you, I’ll buy you the beer I owe you for fixing this problem. I re-built the database as instructed and entourage was up and running in minutes.

    Thanks!

  7. Brent S said, on November 14, 2009 at 1:03 am

    I have a brand new Mac and I received this error today during a heated deadline. I tied this solution and there is no file name Microsoft Database Utility. I went to local apps and then office but found now file with that name. I even reloaded my Office for mac and that did not do it eitehr

    • Peter Andreas Molgaard said, on November 14, 2009 at 2:59 am

      Hi Brent,

      Sorry to hear that.
      I’m sure you are looking in the right place, but can you just double check that you are looking in the right directory ?

      // Peter

  8. Rob Bos said, on January 20, 2010 at 7:05 pm

    Thanks Peter, worked like a dream.

  9. Tom McCarey said, on January 28, 2010 at 6:03 pm

    Thank you so much. Your advise was clear, concise and successful. Thanks for taking your knowledge online (and thanks to google for having you easy to find).
    Tom McCarey
    Chicago


Leave a Reply