The next time you receive constructive criticism from your manager or a peer, use this six-step process to handle the encounter with tact and grace.
- Stop Your First Reaction
- Remember the Benefit of Getting Feedback
- Listen for Understanding
- Say Thank You
- Ask Questions to Deconstruct the Feedback
- Request Time to Follow Up
Constructive criticism is often the only way we learn about our weaknesses—without it we can’t improve. When we’re defensive, instead of accepting and gracious, we run the risk of missing out on this important insight. Remember, feedback is not easy to give and it’s certainly not easy to receive, but it will help us now and in the long run.
The recipe is inspired from this great article… http://nxg.li/XeQMAb